These Terms and Conditions govern the use of the website operated by the store and define the relationship between users and the store in connection with online purchases.
By accessing the website or placing an order, users agree to be bound by these Terms and Conditions, which are drafted in accordance with applicable Australian laws relating to electronic commerce and consumer protection.
Certain features of the website may require users to create a personal account. Users agree to provide accurate, current, and complete information during registration.
Users are responsible for maintaining the confidentiality of their account credentials and for all activities carried out under their account.
The store reserves the right to suspend or terminate accounts in cases of fraudulent, improper, or non-compliant use.
The store is not liable for any loss or damage arising from misuse of the website or from inaccurate information provided by users.
Product descriptions and images are updated regularly. Minor variations may occur due to production processes, display settings, or technical requirements.
All prices displayed on the website are shown in Australian dollars and include applicable taxes.
If a product becomes unavailable after an order is placed, users will be notified and may choose an alternative product or request a refund.
The store reserves the right to adjust pricing and product availability at any time, while honouring the conditions applicable at the time an order is confirmed.
Orders are placed through the website and are considered accepted only after an order confirmation has been issued.
Accepted payment methods may include internationally recognised credit and debit cards.
All transactions are protected using secure encryption technologies.
If payment is unsuccessful or incomplete, the order will not be processed and may be cancelled automatically.
After payment is successfully completed, orders are typically processed within 1–6 business days.
Order Processing Cut-off Time:
Once dispatched, the estimated delivery timeframe is 6–10 business days within Australia.
For further details, users are encouraged to review our Shipping Policy.
The store reserves the right to decline cancellation requests where the order can no longer be stopped due to processing or logistics arrangements.
For further details, users are encouraged to review our Order Cancellation Policy.
Customers may return the received item and place a new order separately through the website if desired.
Customers may submit a return request within 25 days of receiving their order.
Returned items must be in the same condition as received, including:
Returns will not be accepted for items that have been used, altered, damaged, or returned without original packaging.
A return shipping label is included inside the parcel, allowing customers to complete the return process upon receipt of the order.
For further details, users are encouraged to review our Return, Exchange, or Refund Policy.
Personal information is collected and processed in accordance with applicable Australian privacy laws.
Information is used solely for order processing, administrative purposes, and customer support.
Users may exercise their privacy rights by contacting customer support.
These Terms and Conditions are governed by the laws of Australia.
In the event of a dispute, users are encouraged to contact the store to seek an amicable resolution before pursuing formal legal proceedings.
For enquiries or assistance, please contact us using the details below:
Email: partnersupport@homigobase.com
Phone: +65 (858) 11758
Address: 125 COMPASSVALE BOW #06-30, SINGAPORE 544820, SINGAPORE
Business Hours: Monday to Friday, 8:00 am – 4:00 pm (AEST)
Delivery Area: Australia
The store recommends reviewing these Terms and Conditions periodically, as updates may be made to ensure continued transparency and compliance with Australian online retail standards.
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